Babies and new Mothers – Jamie's Shop

Frequently asked questions

We have a 15-day return policy, which means you have 15 days
after receiving your item to request a return. Returns are only eligible for
return if defective. To be eligible for a return, your item must be in the same
condition that you received it in, unworn or unused, with tags, and in its
original packaging. To start a return,
you can contact us at robinlamprey@gmail.com. Pictures of defects should be included. If your return is accepted, we’ll send you a
return shipping label, as well as instructions on how and where to send your
package. Items sent back to us without first requesting a return will not be
accepted. You can always contact us for any return questions at
robinlamprey@gmail.com. Please inspect your order upon receipt and contact us
immediately if the item is defective, damaged, or if you receive the wrong
item, so that we may evaluate the issue and make it right. Certain types of
items cannot be returned, like perishable goods (such as food, flowers, or
plants), custom products (such as special orders or personalized items), and
personal care goods (such as beauty products). We also do not accept returns
for hazardous materials, flammable liquids, or gases. Please get in touch if
you have questions or concerns about your specific item. Unfortunately, we
cannot accept returns on sale items or gift cards.

Thank you

Jamie and Robin

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order.

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